All Members being tagged as from United States

I confirm that I am seeing this, too.  Our members are from around the world yet their country is defaulting to U.S.

Good to know I am not the only one. In fact I am not sure, but has location been removed from the whole profile creation process?

I too have a diverse international group that all show as from the U.S. The only clue to differentiating them is by their email domain. This really needs to be fixed, although it is not critical.

Gareth, et al. - We agreed with the majority of our users who asked us to streamline our sign up process - and so eliminated the requirement that users choose a country and enter a postal code. It was an oversight on our part that new members are now defaulting to US.

We've opened Ticket #1965 to make sure this doesn't remain the default in the future.

Until then, a member can edit this information from the "Personal Contact" or "Personal Contact" link, located under MY SETTINGS > My Profile. Here's a link to a video that shows how: http://champions.groupsite.com/post/how-to-update-your-personal-contact-information-in-a-groupsite

the personal data does have "timezone" but is that the best country selector?

Gareth -- multiple countries can be in the same time zone. The member will need to supply their country information. I don't believe we have a way to auto-detect this.

Sorry - what I meant was timezone was the only category you could choose when you go to "personal data" - the actual country entry point is kinda hidden in the "professional" and "personal" contact areas - which is kinda confusing. 

Thanks Diana for the eventual fix of the U.S. default.

However - I was just about to inform members on setting their time zone and Country.  I realized though that the "personal data" section (top of profile settings) displays both time zone and Country (in display mode, not edit mode) but only the time zone can be edited in the "personal data" section.  A member must also edit the "professional contact" section to specify the Country (but can't edit the time zone there).  Bundling the entry of both location and time zone at one time/place would be a great help.  Time zone entry is necessary to display date/time correctly within the software.  However, the Country is used by members to know where each other are from in the world.  Each are important for different reasons....

Howdy - any movement on this. All the new members to my site which is a location based group (adelaide, australia) are having US tags in their profile. Given that most of them join and do little to alter their profile, I need the country/town to be exact from the beginning.

Great news! New members now default to a blank value instead of defaulting to the United States.

We also made it possible for members to edit their country directly from the "Personal Data" area (where "Timezone" is also located). They need only enter it once; the entry will automatically populate the "country" field in the "Professional Contact" or "Personal Contact" areas.

Members can also continue to update their country by going to MY SETTINGS > My Profile and then selecting the "Professional Contact" or "Personal Contact" link (shown here). In the rare case a user lives in a country other than where they work, the "Personal Data" entry will display what's in their Professional profile, and the user may override the default country in their Social Profile.

To collect country information, please ask your group members to provide this in their profile.

that is good news :) - cheers to the groupsite team

Thanks Groupsite!  Much appreciated

Ok, one more request on this.  Diana, I noticed above you mentioned "the majority of our users who asked us to streamline our sign up process - and so eliminated the requirement that users choose a country and enter a postal code".  This is actually a problem for my groupsite.  We want to require that all our members have a city, state, zip and country.  It used to work great before it was changed in Nov 2009.  We only get one shot to collect information from our new members, once they are joined they rarely (like pulling teeth) go back and update their profile.  Can you have a setting so that the managers of the group can require they enter this?

I agree with Stacie.  I had to refresh myself how the join process works so I joined myself to groupsite as a brand new person.  I'm concerned about what I learned, unless I'm missing something.  I was asked for my name, email, password, gender and then was allowed to set my emailing preferences for recent activity, blasts, etc. and then was given the choice to start using the system or update my professional Bio.  I chose to update my Bio with my past work experience, jobs, titles, clubs, interests.  Then I was done.  My issue is that no where during this process did it even attempt to collect information on the professional contact screen with my phone, city, state, country or website!!!!  This is the most important information most professionals want to share, but the sign up process never even took me to the screen.  I realize you want to simplify the signup process, but we shouldn't skip a screen with critical information like this.  Don't you agree?? 

If the site is professional like ours, most of the users will want to know the other members are real people.  It just doesn't feel right if everybody leaves this stuff blank.