Unable to update profile preferences

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I'm trying to make all my professional contacts "off," but I don't see a submit button on the "My Profile" page, and so when I make the changes, they don't save.  Am I missing something here?


 


Also, before I found this groupsite, I was submitting bug reports through the feedback button at the bottom of each page...does that work for reporting bugs too?

15 Replies

Eugene,


1.  Yes.  This is automatic, you don't need a submit button.  We give some visual cues that something is happening (the ever-familar red spinner) as then highlight the surrounding box in yellow for a few seconds once it's done.


 


2. Yes, both things work for reporting bugs.

I moved this to "HowTos, ... " since it's more in that vein.

Thanks for the reply


 


Then, for some reason, it's not updating for me, even after the red spinner has done its stuff.  I'm unable to hide my Professional Details or the Professional Bio for this groupsite.

What browser are you using?

FF3, IE7, IE8, Safari 3 and Google Chrome.  Doesn't work in any of them.

This may be the source of the confusion:


The only reason that there is two dropdown lists for hiding your contact information is symmetrical:  there is only on field for your contact information.  I definitely don't agree with the decision to have two controls for the same field.


I've never seen it not take my information though...  can you try just changing one, waiting for the yellow highlight effect to occur, then refreshing the page - and tell me if it comes up with the new setting?

Hey Joe, I did try one at a time, and no luck.  Please see the screenshot below.  The ones that are still "visible" are the ones I'm trying to turn "off."


Thanks...I'm not referring to the Social side, just the Professional side...and it still won't change properly.


Attachment.




 

Hey Eugene,


Looks like the server receives your request, updates the field, but the display does not properly show the true value of the field!


We should have this fixed shortly.

Hey Joe,


Thanks for the update!

Eugene,


This is fixed now.  Thanks a lot!  (This was an important one)

On a related note, even though it now displays correctly, I don't think the command is working correctly.  For example, even though everything is checked as "OFF," if you navigate to my profile you can still see my work information (company, position) and my organizations...even though I turned them off.


Also, when I go to edit my organizations, I can't delete any of them.

*bump.


 


No update in 4 days.

Eugene,


The issue with not being able to delete items should be fixed now.


We'll take a look at the other issue.  It may just be that the new profiles expose data in additional spots that weren't previously protected by these controls - which should be an easy thing to rectify.

Ok.  I am now able to delete items, so that is indeed fixed.


 


Please keep me updated on the privacy thing.  Thanks.

Something related... I'm trying to change the Header Styles under "Appearance and Branding" but for some reason nothing happens... has anyone encountered this?


 


thanks

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