Recent Activity update emails not being received
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Hey guys, need some help on this one. I asked support about this a few weeks ago and was told it was a problem on my end. I now have several other users not getting the recent activity emails. Gmail, RoadRunner, Etc.
Can you check again that something hasn't changed for my groupsite?
IntroduceMe360.com
This used to work fine for months and now they just stopped about 2 or 3 weeks ago. Did a group level setting get changed? I checked my personal settings.
thanks
Mark
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Shaun - Probably you can compare my account settings with others to see if there is any difference.
My question is/??? Are you getting the updates from the groups you have created or just from this Champions group. I get them from the Champions Group, but do not get them from the groups I have created. Interested in your answer!!
I am getting from both. From Champions group and from the Group that I created. I am using two email addresses. One for managing and one for testing purposes as a user. I got updates for both of them.
Thanks Sanjay for the expedient response. I hope the Administrators can figure this out!
Still not getting ours. IntroduceMe360
thanks for digging into this!
oops, sorry guys. Don't mean to be too over the top on this. I was logged in as my wife Stacie by accident. The above comment was mine, not hers. She really is a patient person :)
After reading this, I realized that I have not seen a recent activity email come to my account for some time now from any of my groupsites. I belong to this one and the ASCA Scene and am the manager for the OSCA Network site and I have received nothing from either of these three for at least 2+ weeks. This would be once because it sends those constant reminders to our members about the site and what is going on. If they are not going out to any members, then this could explain why activity has slowed down on my site greatly in the last month. Hope you guys can get this taken care fast. Thanks for looking into it.
Thanks for bringing this up Mark and Shawn. Same issue has been noticed here as well. I moderate two groups both having more than 3000 members each. There have not been any "Recent Activity emails" for our group members since 14 September 2009.
This has been the case for both our groupsites - benchmark.groupsite.com and benchmarksixsigma.groupsite.com
BACKGROUND - I have been receiving such complaints from members but I ignored them thinking that the emails have been going into their spam folders. I never check such emails personally as I being a moderator go online every day. There actually have been no "Recent Activity emails" from groupsite even for me.
Hope groupsite folks can fix this soon. Thanks for looking into this.
Good Morning all!
Any update on this problem?? I am now getting daily Champion updates, but still no updates from my groups. Please tell me what to do as if we are not going to or able to do updates to keep our members in the loop I am going to have to look at other sites that can update. I don't want to do this, but I may be forced. Please advise!!!
I received our groups update this morning--hope this problem is fixed. Will continue to monitor.
Thanks,
Stacie
YES! I just received the updates for my group! Thank You! Thank You! Thank You!
It showed everything that had happened since the last updat more than a month ago!
Looks like you fixed it! Great Job!
Barbara
Housecleaning; moving this to closed bugs - Ticket #1837 is closed.