Getting Emails of Discussions even when I am NOT subscribed
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I just observed that I am getting email notifications of new discussions even when I am not subscribed i.e., I am unsubscribed.
Is this a bug ???
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Hi, Sanjay. Most likely this is related to your email preferences (settings controlled by each user) combined with your members' ability to send discussion blasts (controlled at the group level by Groupsite managers).
Regarding your email preference settings:
Under MY SETTINGS > My Preferences in the "My Email Preferences" section, you will see a section for "Group Related Email Blasts." There you can select "Send me calendar, discussion and email blasts from:" and you can choose either "all group members" or "group managers only."
This setting allows each user to decide how much they want their Groupsite to be something that "pushes" info to their inbox, vs what they prefer to go "pull" from the Groupsite themselves.
Most likely, you have selected "all group members" for your setting. (See screen shots here: http://champions.groupsite.com/post/user-tip-controlling-what-goes-into-your-inbox-2)
Regarding group members' ability to send discusson blasts:
A Groupsite manager can decide who has the ability to send calendar, discussion and email blasts in the first place. This is done from MANAGER > Group Settings > Permission Controls. The first section ("Basic Permission Controls") allows you to decide "Allow all group members" or "only managers" to send each - calendar, discussion and email blasts.
If you're a Groupsite manager of the group where you're receiving new discussion topics by email, check to see if you have your group's "Send Discussion Blast" permissions set to "Allow all group members."
If it is - and you're finding that too much mail is being sent - you may want to consider the more conservative "only managers" setting.
Diana,
Thanks for getting back. I would like to get messages from all Group members, but I wouldn't want each and every discussion that is posted in each and every forum shouldn't come into my inbox. I believe that if I unsubscribe from a forum I should stop getting those. But, this is not happening.
I just couldn't unsubscribe from the Discussion Forum to stop getting discussions in my email.
Hi Diana - I sent an email to the support about a conversation I had with a member this morning.
Problem: Members are automatically subscribed to a Discussion Forum and couldn't unsubscribe.
Hi Diana - My issue is being resolved. Turning the Discussion Blasts on for all members is the issue. Thanks to the Groupsite team for pointing this out.