problem with freeform text module in summary page
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Hello,
I have a problem with sertain freeform module on the summery page.
I deleted that module couple of days ago and made new one. Now the old one is back and the new one is gone.
I am not able to edit or delete that module.
The fun part is, that I have other freeform text modules on the summery page and I don't have problems with them..
Just that one.
My goupsite is: http://www.bgtrainers.com/
The freeform module title is: БЕЗПЛАТЕН ЦВЕТЕН АНАЛИЗ ОТ www.mycolour.bg
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Oops! Spoke too soon. It is working fine here in Discussions (which uses our WYSIWYG editor) but not in the freeform text module. I confirmed and can re-create the problem. I will subit a support ticket.
Any idea when this issue will be resolved? This free form module seems to be providing plenty of problems for others as well. I have no edit functions within the home page side nav bar and it is very frustrating. An estimated time for the correction of this issue would be extremely helpful. Thanks
Hi, Ed -- working to fix this as soon as possible. We're still identifying what caused the issue for you. We do have many cases of Freeform Text type of modules working correctly in sidebars, so we're looking to see if there's something about the Poll Daddy widget or other code added that breaks the modules' edit functions.
Evaluating the polldaddy info I see that this is JavaScript -- could that have impacted the form????
Hi, Ed. The edit function in your sidebar modules is now restored. And, yes, adding javascript or invalid code can break other code in the page.
In this case, the cause of this was that the Poll Daddy snippet didn't include a closing noscript tag at the end. My understanding is that this could have happened with an incorrect copy & paste or was invalid code to begin with.
When embedding javascript in a Freeform Text type of content module, there is risk that it can break other code on your page. We don't support third-party widgets (i.e., we don't fix broken widgets), but we will restore your page/module if code you've added breaks it.
In case you haven't seen my other request for help, I think this is an issue our site needs help with. I think I accidentally "broke" my Member Profiles page. Can you please restore it for me? We had a chat widget on there and when I clicked the box that says Never display active content, that's when I started to get the 502 Bad Gateway message. Now we cannot access anything on the Network Tab. Ugh! Can you help?
Liza - Thanks for helping diagnose what was happening. We have removed the offending embedded script and all is now well.
Shaun
Thank you, thank you, thank you!! Whew!!
I have been facing a problem related to freeform text module. I filled up the entire space on the title bar with text. This resulted in the "edit links" becoming invisible. Now I am unable to edit or delete this module. Please help.
Just to make it clearer, have a look at the picture below.
I want to delete the last portion of this title bar (The question is how and from where?) This is right at the top of the Main Page of our web - benchmark.groupsite.com
Someone from Groupsite - Please Help. Thanks for your effort.
Please help! I need to change the message on the freeform text module mentioned above urgently.
Vishwadeep Khatri
Problem fixed.
Shaun
Thanks Shaun, that was really quick.