Why aren't my News Feeds updating Gosh Darn it?

2 followers
0 Likes

My news feeds worked great for a couple of months and now they are not updating.  Last update was may 19.


 


Any thoughts on how to fix this?


 


Thanks  Dan

5 Replies

Dan - A temporary "fix" (just to get to the latest info) is to click "edit" on each of the feed modules, then simply click "Update" - I just did that on mine and they are now pulling the right content.


And just FYI to CollectiveX folks, I saw this text on a red background after I clicked edit for each of my feed modules:


This feed has been having problems recently:


May-20-09 7:22 PM - Refresh failed
May-20-09 11:23 AM - Refresh failed
May-20-09 7:22 AM - Refresh failed
May-19-09 11:22 PM - Refresh failed
May-19-09 7:24 PM - Refresh failed

Guys, sorry for the inconvenience and thanks for posting the alert information. We are still investigating what may be happening here.

I get the same problem with a feed that I use as well. I use the "update" fix suggested by CreeConnec which works alright and thankfully it is a feed with only a few additions per week. Feeds could be a really powerful feature if done correctly. Will be great to see if they get fixed up.

Any progress on this?  We just started touting our feeds as a cool new feature without realizing that they aren't working correctly. 

Guys -  We deployed a fix for this on 7/14.  Refreshes seem to be working well and I'm moving this topic to closed bugs.


 

Reply
Subgroup Membership is required to post Replies
Join Groupsite Champions now
Dan Walter
over 15 years ago
5
Replies
0
Likes
2
Followers
1165
Views
Liked By:
Suggested Posts
TopicRepliesLikesViewsParticipantsLast Reply
GroupSite used as a web page
Hudson Whitenight, President and Technology Chair
almost 14 years ago
302310
Diana Giglio
almost 14 years ago
Delete or suspend?
Liza Coutu
over 14 years ago
401589
Liza Coutu
over 14 years ago
Designing your GroupSite Header
Hudson Whitenight, President and Technology Chair
over 14 years ago
503104
Celeste Wooten
over 14 years ago