No Canadian Provinces
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We have a recurring problem with our Canadian registrants. Routinely our registrants select "Canada" from the drop down list but the corresponding provinces don't appear. As a result they are selecting USA and false City /States so that they can get through the registration process. I just tested it with a secondary email address and had the same problem. I hope we can find a quick fix.
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I've noticed this problem happening to users, but I haven't been able to duplicate it on my own. In all browsers that I test in, the provinces appear successfully.
What browser version are you using? Do you have JavaScript turned on?
Java's on; I'm using IE 7, the problem has also been reported by useres with IE 6. Thanks for looking into this.
Hey Howard,
Well, tonight, I rewrote this part of the code for sign-up. I tested it in IE 6, Safari, and Firefox. Everything looks to be in order. Plus, the list of states/provinces update instantaneously now.
Let me know if this looks good to you now.
Thanks Joe, your responsiveness is amazing. We love the CollectiveX platform credit you and your team for the amazing growth we're having....