Another bug in IE 6

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Hi Joe,

Just discovered another bug. Most probably it has something to do with my browser version, but I only experience it with the CollectiveX site.

When I visit http://accenture-alumni.collectivex.com, one asks me to display the non-secure items. I click on "Yes" and suddenly a window with the followin error appears:

Attachment.

Also there is an error:

The instruction at 0x74349834 referenced memory at 0x000. THe memory could not be "read"

After this, my IE6 automatically shuts down.

I have done a Windows XP SP2 update, and it helped for a while. Now the error is back!

Do you know a solution?

Thanks in advance.

Filip

9 Replies

Could you see if it goes away if you remove the flash video from the home page? Or change the tag's URL to an https:// URL instead of http:// ?

That's the only insecure content on the home page. Everything else should be https:// since you have SSL enabled.

Of course, this is just a guess, since browsers are technically not supposed to crash no matter what a website does.

If it doesn't work let me know.

Hi Joe,

I'll tried to re-edit the summary header (that's where I've put the Flash code), but... the Edit button isn't displayed anymore. Contrary to my other CollectiveX communities...

Do I something wrong or is this a consequence of my flash code?

Filip, I'll look into this shortly. My belief is that there's something wrong your machine. Most of our users are using IE 6. I've never heard of the site crashing anyone's computer. Our site just sends pure HTML and JavaScript to your browser. We don't require using any plug-ins, or anything else that could crash a machine. The browser doesn't give us enough control over the machine to crash it. :)

Hi Filip,

Okay, a few things:

1) I fixed the Edit link not showing up. It was being pushed outside of the viewable area by the flash video. Now, it will always show up underneath content so this won't happen.

2) I tried changing the URL for your video to https, but it looks like your servers aren't supporting serving up this content in https. The video never came up, so I just changed it back.

3) It doesn't crash for me in IE 6. Is your machine up to date with the latest patches from Windows Update? There have been many patches from Microsoft since XP SP2.

On the off chance that me moving the edit link changes things, could you try it again?

Hello Joe,

Apparently you have been busy studying my IE problems :-)

In fact, yesterday evening I've tested your site with my other laptop and everything was fine.
There were no errors occuring in the browsers Firefox, Flock, nor in Internet Explorer 6.

Although I've downloaded the most recent patches, I think now that the IE error is caused by a conflict between the specific company software we use and the patches.

No problem, I'll inquire this with our IT-manager.

I appreciate your efforts, Joe!

Filip

PS: The "edit" link is working now!

Great, thanks Filip.

Let me know when this is resolved, and I'll close this bug.

Is this fixed now, Filip?

Hi Joe,

Yes, for the moment I can avoid the "referenced memory error" as follows:

on some obscure internet forum, I've read that you could skip the error by going to Tools > Internet Options > Advanced. And then by checking out the box "Enable third-party browser extensions (requires restart)"...

Until now, It's working fine!

(I had the error only on my Alumni community on the page where I've got my flash embedded...)

Greets,

Filip

Okay, thanks!

I'll move this into the Closed Bug Reports forum now.

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Filip Coertjens
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