"Redirect Notice" for News Feeds

Looks like this is fixed.  I checked today and everything seems to be fine.

Thanks for the collectivex team for resolving.

Sanjay,

That message is actually not from CollectiveX - so we didn't do anything to fix it. :)

The only part of that page that we own is about 24 pixels or so at the top of the page.

Hi Joe,

This infact is a News Feed Module that has Google News as the News Source. Now, for a couple of days this is gone completely. The module is not returning any News Feeds.

I appreciate if you could please take a look.

Sanjay,

Unless you're still having problems with your News Feed module, I'd like to close this issue.

Hi Joe,

I still have problem with News Feeds module. I appreciate if you can take a look at my Groupsite(https://oracleerp.collectivex.com/page/news).  All I did was create a News Feed from Google News.

Hi, Sanjay.

I have opened a customer support Ticket #1255 for this.

Joe,

Looks like the News Feed with multiple Keywords seperated by commas is not working.Also, I just got one more problem. I cannot add the module itself to my Groupsite. I am using Firefox latest version.

• A feed without any entries will not return any results.  This is not a bug.


• Separating keywords with commas is working properly.  The commas are CollectiveX's syntax, they are not necessary to be typed into Google.


• Please follow the link I pasted above so you can see that your feed does not return any results from Google News.  This is not a CollectiveX issue.


• Can you give me an example of a module that cannot be added to a Groupsite using Firefox?  I also use the latest version of Firefox.  Is it the news feed module you are talking about?  If so, can tell me exactly where you are trying to add it and whether it is a narrow or a wide module?  The reason I'm asking for such specifics is because I have added several news feeds today during my testing of other issues and have not had any problems - the specifics might help me track down the particular problem that you are having.

The last bullet I think I have an answer for you on:

This morning we changed the way that feed images are handled and this is the issue that is crashing your news feed module.  The feeds that I tested all throughout today did not have this issue and did not trigger the image handling bug.

I'll try and take care of this right away so that it doesn't have to wait until I wake up in the morning.

Okay, Sanjay, good news - I was able to get this particular feed to work.

The issue with this feed's icon was fixed by our latest updated to site.  The icon download itself wasn't crashing the feed (we explicitly prevent icon downloads from crashing feeds) - but later when the feed got saved, a corrupt out-of-date state for the icon was prevent it from being saved and thus it crashed.

After the latest update I was able to download this feed without issue, on the backend.

Try adding it to your page now and if it works for you.  I hope it does.  Otherwise, this will likely have to wait until tomorrow morning (Eastern Time).

Sanjay - We believe we have fixed the issues we identified with news feeds.  If you are still experiencing any wierdness feel free to contact me directly or you can also send email to support@collectiveX.com.

Thanks,

Shaun