Blog Admin Access Denied
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It's been over a month since I first reported this, but the problem still persists.
I'm blocked from admin'g my blog at TeleseminarNation.com. When I try, I receive the message ...
Groupsite :: System Error
Whoops! Sorry, an error has occurred. We have already sent an email to our hardworking development team. Please use your Back button to go back to where you just were.
For additional assistance, please email support@groupsite.com
...resolution would be appreciated. Thank you.
Dan Safkow
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It's now been 5 weeks since I reported this bug and nothing has changed.
The last bug took more than two months to repair, and these are not extraordinary circumstances. The repairs I have sought are for the basic features that are part of my paid subscription.
I appreciate the challenges you may have in managing business growth, and I personally like everyone I've spoken to at Groupsite ... you seem genuine and empathetic...but the timeliness of the service I receive is unacceptable, by any business standard.
But you have me over a barrel because it's not practical for me to move my site elsewhere. All I can do is rant (which makes me look bad) and regret.
Please fix my site.
Hi, Dan. I understand you and Shaun spoke last week and this bug was fixed (#1813). Sorry for any complications and thanks for holding us to task. I'm moving this issue to our closed bugs forum now.