How to Re-Invite Someone Who Accidentally Declined to Join

 


...a Groupsite


To prevent email abuse, a Groupsite does prohibit re-inviting members who have previously declined an invitation to join the Groupsite. However, when a would-be member accidentally declines, here's what you can do:


If your Groupsite's membership settings are already "Anyone Can Join" or "By Approved Request or By Invitation Only," simply ask the invitee to visit your Groupsite and request to join. They can do this by clicking on the top-level JOIN tab. A Groupsite Manager can then approve their request from within the "Pending Members" area.


If your Groupsite's member settings are currently set to "By Invitation Only:"


Temporarily change your Groupsite's membership setting from "By Invitation Only" to "By Approved Request or By Invitation Only." This action will allow a "Join" link to appear on your Groupsite. Leave this setting on just long enough for the declined member to visit your Groupsite and request to join. You can then approve their request and change your membership setting back to "By Invitation Only."



  • You can change your Groupsite's membership settings from MANAGER> Group Settings > General Settings.

  • You can review and approve any pending membership requests from MANAGER > Pending Members and then selecting the "Membership Requests" button.


Note: the ability to access the MANAGER tab is limited to Groupsite Managers. Also, if your Groupsite is set to "Private" visibility, you will need to temporarily change this setting to "Limited," allowing your Summary page (only) to be visible so that the would-be member can access the "Join" link.  The controller for Groupsite visibility is located just above the membership settings area on the MANAGER > Group Settings > General Settings page.


 




...a Subgroup


When a member of your Groupsite accidentally declines an invitation to a Limited or Private subgroup, here's what you can do:


Change the subgroup visibility to "public" and let the person join themselves. You can then switch the subgroup visibility back to limited or private once they are in.



Click here to see how to change or set your subgroup visibility.


If the member has accidentally declined an invitation to a Public subgroup, they can simply go to the main page of the subgroup where they can click the "Join Now" link:




Note: The controller for Subgroup visibility is located in that subgroup's Admin area, accessible by clicking on the name of that subgroup from the MANAGER > Group Settings > Subgroup Controls page.




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