Group Blogs

We all know the Golden Rule which says you should treat people the way you would like to be treated. Have you heard of the Platinum Rule? The Platinum Rule says you should treat people the way they want to be treated.

*Manager Tip* – Treat users the way they want to be treated.

Under t...

When I was in grade school I first noticed a “secret clubâ€. Sitting in the back of my parent’s car, whenever a Corvette driving on our side of the road passed a Corvette on the opposite side of the road, they would flash their headlights at each other. It was a secret handshake! Just las...

During my High School years in Baltimore, there was a club on North Avenue named O’Dell’s. This club had a motto that appeared on black and white bumper stickers throughout the city that read: “O’Dell’s – You Know If You Belongâ€. Since this club was in a mostly black neighborhood,...