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This Champions Community is a place for you to ask questions, report bugs, request features, interact with the Groupsite team as well as other Groupsite community managers like yourself.
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Nadia Stolfo posted a new Topic
Friday, Aug 19, 2022 at 2:32 PM
Decommissioning A Groupsite
When you end your subscription for a groupsite, are your forums and discussions automatically deleted?
Regina Davis posted a reply on Re: Suspending vs deleting members
Tuesday, Aug 2, 2022 at 2:46 PM
Said: Pam, Groupsite Support sent you a response via email. Please reply to that email. Thank you.
Pam Andrews posted a new Topic
Tuesday, Aug 2, 2022 at 2:27 PM
Suspending vs deleting members
We are going to be completely overhauling our Groupsite and do not want the current members to be able to access the Groupsite OR receive countless notifications during this process. Is it better to Suspend all the members or Delete them and re-invite once our site it back up and running? Thank you!
Regina Davis posted a reply on Re: Need help unblocking a member
Tuesday, May 17, 2022 at 9:37 AM
Said: Yes, Liza. Groupsite Support can assist with members who are blocked. You can reply to the email we just sent you or send an email to support@groupsite.com. We'll be happy to assist. Thank you.
Liza Coutu posted a new Topic
Tuesday, May 17, 2022 at 9:00 AM
Need help unblocking a member
I see that more than one of our members is "blocked" but don't see how to undo that. Is that something that has to be done by Groupsite?
Scott Thomas has joined the group.
Wednesday, Nov 3, 2021 at 11:09 AM
Scott is Human Rights , Diversity and Safe Disclosure Officer works at Cape Breton University
Regina Davis posted a reply on Re: Downloading all our files from Filing Cabinet
Wednesday, Jul 21, 2021 at 10:09 AM
Said: Richard, thank you for your feedback. Our developers are currently focusing on bringing a better experience to Groupsite's users. We are progressing with upgrading our platform though some features take longer. This includes expor...
Richard Hawkins posted a reply on Re: Downloading all our files from Filing Cabinet
Tuesday, Jul 20, 2021 at 7:36 AM
Said: This was six months ago, and there seems to be no progress on this. I don't whether your managers think that stopping people exporting their content in one easy step is a good way of preventing people migrating to other platforms, but f...
Regina Davis posted a reply on Re: Downloading all our files from Filing Cabinet
Monday, Jul 19, 2021 at 6:23 PM
Said: Exporting all files from the File Cabinet is currently not available. We will advise when this is updated and will be a feature for Groupsite Managers. Thank you.
Kim Zambole posted a reply on Re: Downloading all our files from Filing Cabinet
Monday, Jul 19, 2021 at 12:53 PM
Said: @Regina Davis...can you share the response here in the feed. I think the information about how to do this will be helpful to others as well. Thank you!
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Featured Discussion
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Greetings All -
I am really curious to hear a comprehensive update from the platform designers about what is in the works for this platform.
Since 2011 I've managed a site for a client and championed our continued use. Over time I have suggested many improvements and listened to promises about forthcoming upgrades which have still not materiali...