SubGroup Logo Won't Load
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Is there something wrong with the system? I am trying to load both a subgroup logo/icon and also a subgroup graphic to the header. I get no error messages, but when I hit 'submit' it just sits there and sits there. I have tried doing it in two different browsers. I know that I have been successful in doing this before, but can't get it to work now.
Thoughts?
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Hi Robyn,
We are aware of the problem. This issue was reported to Support@groupsite.com on November 16, 2011. The cause of the problem was identified, fixed, and submitted to the beta version of our Platform for testing to help ensure the fix does not create other issues. Testing of the fix will occur through Wednesday, November 23, 2011, and deployed to production on November 23, 2011, somewhere between 9am-12pm EDT.
We're sorry for the inconvenience!
Sincerely,
Celeste Sharper Wooten
Director, Client Services/Support
Groupsite.com Support
Celeste,
Thank you so much for responding. At least now I know it's not just me.
All the best,
Robyn Faintich
Hi Robyn,
We are happy to report that the fix for problems uploading images to the subgroups branding area was deployed to production at 10:15am EST. Please let us know if you continue to experience a problem.
Celeste