Question about moving a discussion from general group to subgroup

Hi, Holly - 

Today, you can't move a main-level Groupsite discussion into a subgroup.

If you need to relocate a discussion to a subgroup, I suggest creating a new topic in the appropriate subgroup. Then, ask the 2 members to copy and paste their original posts to the new location (you can even copy the content for them and include it when you ask).

Then, delete the old/misplaced original topic.

I do also think the question you raised is valid, and we'd need to figure out the smartest way to do it. For example, subgroup visibility settings and individual memberships help determine what's visible or can be acted upon, by whom. We'd need to address what happens when not all the members in or subscribed to that general discussion are members of the subgroup where you want move it. And does this change depending on the visibility of that subgroup? In other words, we'd need to make sure this was useful for all our groups in different situations.

BTW - you're trying to make something happen with your Groupsite. It's never a stupid question and we appreciate your participation.

Let us know here in Champions or email support@groupsite.com if you have more questions.

Diana

I ran in a twist on this...  We decided to create a set of public subgroups for our groupsite just recently.  Previously we had a separate main discussion forum for each.  I was hoping I could move all the pre-existing discussions to the new subgroups, but discovered I couldn't.  Not a huge deal, but thought I'd provide another use-case to go along with Holly's example.

Has this been fixed yet? I need to move a discussion from the general section to a sub group.

Hi Holly,

We're sorry, there has been no recent movement on adding the functionality to move a main group discussion(s) to a subgroup discussion area.

Sincerely,

Celeste Sharper Wooten

Director, Client Services/Support

Groupsite.com

I am sorry to say I share Holly's  problem. I find group site very hard to use, especially if you also belong to a sub group like AETA.  For example we joined AETA  to be able to converse with national retailers and share how we can help each other. Despite hours of working with this site I simply cannot do it....can't do group emails, can't get a group discussion going can't even reply to some postings. This is the first! Usually I click on the entry and it just goes to the poster's bio etc...no chance to reply.

I really feel dumb and frustrated.

Hi Tom,

Thank you for your feedback!  As a member of the AETA Groupsite, we recommend that you contact your Groupsite's Managers for assistance. We recommend this because Groupsite Manager(s) have the ability to decide which features/functionality available within a Groupsite can be accessed by its members (non-managers). 

For example, you may visit Groupsite.com's FAQs page and find instructions on how to send an Email Blast, Discussion Blast, Calendar Invite, etc.  However, your site's manager(s) may choose to turn off the ability for all of its members to be able to send email blasts and reserve that functionality for only its Managers.  In your Groupsite, your Manager(s) may have also chosen to allow only Managers to send:

Discussion Blasts;
Calendar Invites;
Write Blog Posts;
Invite New Members; etc.

We see this very often in sites with a large membership.  Consider this, we have sites on our Platform that have 15,000+ members.  Imagine allowing all of these members to be able to send email blasts, discussion blasts, calendar invites, etc. to its 15,000+ members and/or potentially being the recipient of all of these blasts!   Instead these Managers allow its members to "Post" discussions and be notified of posts using our "Manage Subscriptions" functionality. 

You also mentioned that AETA is a Subgroup.  The AETA Groupsite to which you belong is Not a Subgroup.  It is a Main Groupsite that does not currently have subgroups enabled. 

Your Groupsite Manager is better positioned to explain to you the functionality that they have enabled for all members to use.  We have over 60,000 Groupsites on the Groupsite.com Platform, and it would be unwise for Groupsite.com to discuss how a particular site is using the functionality available to them.

To reach your Groupsite's Manager(s):

1) Log-in to your Groupsite.
2) Click the HELP tab, located on the right side of your main navigation bar. This will make the “Contact Group Manager(s)” link accessible.
3) Enter your message, then click on "Send to Managers"

If you need additional assistance, please write to us at support@groupsite.com

Sincerely,

Celeste Sharper Wooten

Director, Client Services/Support

Groupsite.com

Hi Tom,

Thank you for the kudos regarding Customer Service, we really appreciate it!  it is very important to us!! 

I visited your website: www.actha.us.  The site and your cause are very impressive!  Should you be doing something with Groupsite?  If your goal is to facilitate communication, networking, sharing, collaborating  and making things happen with and through your members regardless of their "borders",  my response is ABSOLUTELY.  

Up to now, you have experienced your a Groupsite through the eyes of a member.  The experience changes through the eyes of a "creator/manager".  I recommend that you create a Groupsite of your own on our Self-Serve Platform to try it out.  You can subscribe to a 30-day free trial for any of the plans on our Self-Serve Platform to "kick the tires".  You will be required to provide a credit card when creating a site for any plan other than our "free" offering.  But no worries, as long as you cancel the site's subscription prior to the expiration of the 30-day free trial, your credit card will not be charged.  You will receive reminder emails to tell you when the 30-day free trial is about to expire to prompt you to cancel the site's subscription to avoid billing.

I can also have a member of our Enterprise Sales Team contact you.  Would you like us to do this?

If you need assistance with creating a Groupsite, please write to us at support@groupsite.com where we can talk to you more privately and service is faster. We are currently communicating in an open forum (Champions Groupsite).  We respond to tickets in Support first, then we respond to posts in Champions.

Sincerely,

Celeste Sharper Wooten

Director, Client Services/Support

Groupsite.com

Tom,

I will have someone from sales contact you.  I am deleting your previous post from this public forum.

Sincerely,

Celeste Sharper Wooten

Director, Client Services/Support

Groupsite.com