Automatically subscribe to subgroup?
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Is there a way to automatically subscribe someone to a subgroup or two when they become a member of the main groupsite?
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Judy - we don't today offer the ability for managers to automatically assign members into subgroups, but we know we'd like to make this available in the future. Do you have any specific thoughts on how you'd like to see this happen? Internally, we've talked about several ways to organize members into subgroups - either by allowing managers to organize the members, or by allowing the users to self-organize into subgroups. These options would be in addition to the invitation process subgroups use today.
We welcome any input you may have.
Hi Diana,
Thanks for responding!
Here's what we're trying to do...
We have the community as a whole. Inside the community we are offering a series of courses that people can take. When they sign up for a course, we want to put them in subgroup specific to that course. That gives them access to the course content, a calendar for workshops, plus discussion forums where they can network with other participants, ask questions and get feedback.
We can send them an invitation, which is fine. I'm assuming that as they have signed up, they will accept the invite and we'll move ahead.
The problem is that a lot of people are going to join the community specifically to take one of the courses.
I am worried that if we send first the invite to join the CollectiveX site, and then another invite for the relevant subgroup, that is confusing. (Not to us, of course, but to someone who is new to CollectiveX and doesn't know what is going on yet.)
What I really want is for them to be able to go in when they receive their invitation and automatically have access to the right subgroup(s).
Maybe we could suppress one of the invites? How can we do this so it isn't confusing?
Judy,
Once someone is a member of a Groupsite, they don't receive an email invitation to a subgroup when you invite them to a subgroup. Rather, they are notified of the invitation via pop-up box the next time they log-in to the Groupsite (or, when they switch pages, if they are already logged-in to your Grouspite).
The pop-up will specify the subgroup to which they have been invited, and allow the member to accept or decline the subgroup invitation from that window. I know it's time consuming because you'll have to issue a second invitation, but I hope that reduces your concern about confusion to members.
Also, just in case you haven't done this before, I wanted to point out that when inviting people to subgroups, there's an important distinction between inviting non-Groupsite members vs. existing Groupsite members. Invitations for both of these types of invitees takes place from the "Invite Members" area of your subgroup, but there are 2 different buttons for doing so. You invite existing members to a subgroup from the "Invite Members" > "Groupsite Members" area of your subgroup, and the button looks like this:
Hope this helps.
Thanks, Diana! It's not ideal, but I'm sure we can figure out how to make it work.
It would be useful to allow members and subgroups to be classified in a way that links to invitations. EG - I have subgroups for various types of members and if I can automatically make these members part of the subgroups when they are invited and any subsequent subgroups in this category too that would make management much easier.
Thanks
Karen
I agree. One way I need is to automatically added based on the Custom profile question.
Karen and Sanjay - I agree completely. This enhancement request has been submitted to the development team.
Shaun
Any movement on this the ability for managers to assign people to subgroups?
Brian - We are working on giving managers the ability to assign members to subgroups right now.
Shaun
In addition, given the role a subgroup can play for leaders of a group, for example, we'd like to be able to also subscribe them to the discussion forum for the subgroup. I know that likely goes against some of the groupsite principles...opt-in v. opt-out... but communication amongst a leadership team in a timely manner is critical and we're finding the digests aren't frequent enough to accomplish that. And even if we blast, and make it a discussion post, folks not subscribed don't see the responses unless they intentionally go to the groupsite.