MEMBER'S EDIT REPLY WINDOW BLANK

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How do I assist  member who reports that when they went to edit their own reply, the edit reply window was blank--didn't show the reply content they wanted to edit?

Note: They had no choice but to do a time consuming workaround: copy their posted reply's content>then past it into a new reply>then edit it before posting>posting new reply>then deleting reply they wanted to edit but couldn't.


 

1 Reply

Hi Paul,


We will reach out to you directly from the Groupsite.com Support Tool to get additional information on the trouble your member is experiencing.


Sincerely,


Celeste Sharper Wooten
Groupsite.com

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Paul Michael
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