Site Down - "cannot find server"

Hi Ben,

We checked on our end, and we are not getting any DNS results from you at all.  We recommend that you contact your DNS provider.  FYI, it does Not appear that your Domain Name has expired.

One more thing, when reporting a major problem and you need immediate assistance, please email us at: support@groupsite.com .  Contacting us via Champions could result in a delayed response as our first priority is always to address Support Requests reported via support@groupsite.com.

Please write us back if you need additional assistance after speaking with your DNS provider.  Please write to support@groupsite.com.

Sincerely,

Celeste Sharper Wooten

Director, Client Services/Support

Groupsite.com

Hi Ben,

I had a similar problem---the site I advocate was PAINFULLY SLOW BUT IT DID LOAD--EVENTUALLY.  I didn't post anything as I wanted to see if it would be bad today and it's been better today so I am not sure but something yesterday was in the air.  

Teri

Hi Teri,

We had a problem yesterday with the site which is unrelated to Ben's Custom Domain Name set up which is being addressed privately.  The site was extremely slow yesterday for about 2 hours.  Because the site was so slow during that time period, we considered the site to be down, although if you were very, very patient your site would load.  We posted yesterday's issue in Groupsite.com's Offsite Status page. 

Here is the URL to subscribe to updates on the Platform's status:

http://status.groupsite.com/

Sincerely,

Celeste Sharper Wooten

Director, Client Services/Support

Groupsite.com

Thanks so much Celeste!

I signed up for the status updates.  At least I know it wasn't my provider etc.  

Teri

Not this time Teri, sadly, it was us:(  The status updates will let you know in the future if/when it is us. 

Celeste