Emails not sending
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I'm not sure how far this goes, we are missing email blasts and possibly discussion blasts. Is there anything stuck in the pipeline?
Chris
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Hi Chris,
We did some system upgrades that caused a delay in some email blasts going out. The issue should now be resolved. Are you still experiencing a problem?
Sincerely,
Celeste Sharper Wooten
Director, Client/Services Support
Groupsite.com
I know we're missing a blast from Dec 11, 2011 6:16:00 PM GMT
I was alerted by members who hadn't received any messages for three days. I was sure the discussions justed hadn't been blasted by the OP and the members' settings were for twice weekly digests. But with the missing email blast I'm now not so sure.
Chris
Hi Chris,
You will be able to see the email blasts created during that time period in you View Email Blast area. You will then be able to compare to what you received to see what emails were not delivered. Since everything held has been sent by our system, you may need to resend any email blasts not received.
We're sorry for the inconvenience!
Celeste