Bouncing emails
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I had some pending invites for one of the groupsites and was wondering why they had not signed up. I emailed them directly and 2 of the emails immediately bounced. I thought it was supposed to report that on the manage members. It has a listing for bouncing emails, but the quantity is zero. Would be good if the groupsite was telling us that email invitations aren't working.
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Hi Chris,
Our bounce processing works. However, we don't mark an email as
bouncing on the first bounce, it takes a couple repeated bounces before
we label it as bouncing. Since only one email gets sent when you invite
someone, it won't get marked as bouncing right away.
I hope this helps.
Sincerely,
Celeste Sharper Wooten
Groupsite.com
Director, Client Services/Support
I invited these folks about a month ago... assume the system sent invite multiple times and I re-invited several times...
Hi Chris,
We no longer automatically re-invite members through our system. As a Groupsite Manager you can do this on your own.
Please write to me at support@groupsite.com and provide me with the email addresses and the associated Groupsite names where you believe that you have a problem.
Sincerely,
Celeste Sharper Wooten
Groupsite.com
Director, Client Services/Support