Digest containing old history
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My digests are set to come daily. I'm seeing posts in my digest for a sub-group, but those posts from 2,3,4 days ago. I would not expect to see this.
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Chris - can you please forward a copy to us at support@groupsite.com? I receive updates from several of my Groupsites daily, but there hasn't been subgroup activity in them.
Recent Activity Updates will only go out to you if there's been new activity in the Groupsite since the previous update. In the case of a subgroup, if there's been activity at the main Groupsite level, you can't "not" get the update -- even if there hasn't been new activity in the subgroup. My initial thought is that it seems the subgroup portion of your update should display nothing, rather than the most recent posts, if those posts had already been included in a previous recent activity update, but we'll have to take a closer look.
Hi Chris,
Do you recall if you did not receive your daily recent activity updates during the timeframe mentioned above? We were experiencing server issues that impacted recent activity delivery. If your daily activity did not go out, it would be included in the next update. This would explain why you saw activity from prior days on the daily receipt. Has this happened again?
Celeste Sharper Wooten
Groupsite.com
Director, Client Services/Support
this might have been a one-time event.... i'll keep my eye on it...
Thanks Chris. Please let us know if it happens again.
Sincerely,
Celeste Sharper Wooten
Groupsite.com
Director, Client Services/Support