News feed module not updating

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The GMATCH groupsite (gmatch.groupsite.com) uses the news feed module to bring in our twitter feed.  Unfortunately it's not auto-updating every time I create a new tweet.


Do I need to do something to make it pull current content or is this a bug?


Rebecca


 

4 Replies

Hi Rebecca,



We are aware of the problem with RSS Feeds not updating.  There is an open ticket to resolve the issue.  The ticket # is 5048389.  We apologize for the inconvenience!  We will notify you when the fix has been made.


Sincerely,


Celeste Sharper Wooten


Director, Client Services/Support


 


I have the same problem and I can't get the feed to stay on the feed I want it to stay on. It keeps going to some kind of default feed.

Hi Teri,


We are working on a fix for RSS feeds not updating under ticket # 5048389.  We apologize for the inconvenience.


Sincerely,





Celeste Sharper Wooten


Director, Client Services/Support


 

Hi Folks,


The issue with the RSS feeds not updating  (ticket 5048389) has been resolved.  Please let me know if you continue to experience problems.


Sincerely,


Celeste Sharper Wooten


Director, Client Services/Support

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