Can't Access Groupsite - takes me to a https and user/pass won't work

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Going to www.betterjobsfaster.org is bringing up a login screen (as if the site is SSL secured) and I can't log in with my user/pass.  It takes me to https://www.groupsite.org.  The site doesn't use SSL, so I'm not sure why it's bringing me to this url and asking me to login. 


Yesterday, I tried to change to forward the url from godaddy.com to the groupsite using Domain Forwarding, and this morning I removed that after the error. 


I still have the Nameservers set correctly at NS45.DOMAINCONTROL.COM and NS46.DOMAINCONTROL.COM


I also tried accessing it through the Switch Groupsites approach from another groupsite with the same error.


What do I need to do to get betterjobsfaster accessible again?

5 Replies

Hi Dan,


We are going to send you a private response.


Sincerely,


Celeste

Got it.  I needed to redirect the domain betterjobsfaster.org to www.betterjobsfaster.org.  Thank you Celeste for your fast reply!

You're Welcome!

one of our members get this mesage:


 


There is a problem with this website's security certificate.


any ideas???

Hi Etty,


Yes, we have a few ideas that point to the user's web browser security settings.  We will first need to ask a few more questions.   Please write to us at support@groupsite.com.  When you write to us, please indicate the user's name, email address, and web browser/version he/she is using.  It will be helpful to know the following:


1. Does the user gets this same error when using a different browser?


2. Does this error occur when accessing every page or specific pages in the Groupsite?


3. When did this issue first occur?


4. Has the user made any recent changes like upgrading a browser?


5. Is this a new member?


 


Sincerely,


 


Celeste Sharper Wooten


Groupsite.com


Director, Client Services/Support


 

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Dan DeMaioNewton
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