New User not seeing a list of discussion topics

I have a new user reporting that they dont see any of our discussion topics in the "Discussions" are. His comments are below. What can I tell him?

Pete

from email exchange:

Hi Pete,

e.g. when I click on Discussions (where 67 are supposedly available), then I see the message:

"If you would like to initiate a discussion, simply select a forum and click /Create Topic/ this will start a new discussion under this heading."

but the space is empty. There is a mention also of "My recent discussions" and "Recent discussions", but these are not clickable.

It could be that the problem may be on my PC, but CollectiveX might know what might be going wrong.

John

> Hmm. That's not right. You have the right level of access (as shown by
> you sending this email!) so perhaps it is something to do with your
> computer set up etc.
>
> Did you try a different browser?
>
> Can you send me a screenshot of what you are clicking on and I can
> forward it to CollectiveX to see if they know what is happening?
>
> Pete
>
> -----Original Message-----
> From: John P.A. Ioannidis [mailto:jioannid@cc.uoi.gr]
> Sent: Monday, October 13, 2008 9:28 AM
> To: Peter Binfield
> Subject: Re: Connected to the Editorial Board Web site
>
> Hi Pete,
>
> When I
> click to try to open/enter discussions and documents etc nothing shows
> up.
>
> John
>