Login Issue Resolved

Posted by Julieanne / on 05/09/2017 / 0 Comments

Beginning on Monday, May 7th, Groupsite was experiencing an issue related to a search feature which was causing the main summary page for some groups to show an error message upon login. Search services have been fully restored, as well as the main group summary page, starting at  12:20pm PST  today. This was unrelated to the DNS issue we experienced recently. We are diligently monitoring our systems and ensuring that more safeguards are put into place to prevent issues like this from occurring in the future.  We apologize for the inconvenience and appreciate your patience.  Groupsite support can always be reached via email at " support@groupsite.com " and we will respond as quickly as possible. 

 

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